Terms and Conditions

These Terms and Conditions ("Agreement") govern the delivery of prescription medications and related pharmacy pickup services provided by the delivery service ("Provider") to the customer ("Customer"). By requesting a delivery, the Customer acknowledges that they have read, understood, and agreed to the terms set forth below.

1. Delivery Fees

The following fees apply to all deliveries:

- Delivery Fee: $8.99 per delivery (non-refundable once the delivery request is confirmed and dispatched)
- Reschedule Fee: $4.99 per rescheduled delivery
- Cancellation Fee: $19.99 per cancelled delivery

2. Cancellation Policy

To cancel a delivery without penalty, the Customer must notify the Provider at least twenty-four (24) hours prior to the scheduled delivery date.

- Cancellation 24 hours or more before delivery: No cancellation fee applies. The original Delivery Fee of $8.99, if already charged, remains non-refundable.
- Cancellation less than 24 hours before delivery: A Cancellation Fee of $19.99 will be assessed and charged to the Customer.

3. Rescheduling Policy

To reschedule a delivery without penalty, the Customer must notify the Provider at least eight (8) hours prior to the scheduled delivery time.

- Notified 8 hours or more before delivery: The Reschedule Fee of $4.99 will not be assessed. The delivery will be rescheduled at no additional rescheduling charge (the standard Delivery Fee of $8.99 still applies to the new delivery).
- Notified less than 8 hours before delivery: A new Delivery Fee of $8.99 plus the Reschedule Fee of $4.99, totaling $13.98, will be added and charged to the Customer.

4. Required Customer Information

All deliveries require the Customer to provide the following information at the time of the initial delivery request. Failure to provide complete and accurate information may result in delays or cancellation of the delivery, and applicable fees may apply under Section 2.

1. Customer Name
2. Date of Birth (DOB)
3. Telephone Number
4. Customer Address (delivery address)
5. Pharmacy Name
6. Pharmacy Address
7. Date the prescription was sent to the pharmacy
8. A copy of a State-Issued ID or Driver's License
9. Signature of the Customer authorizing the Provider/driver to pick up medications on the Customer's behalf
10. Any special instructions, or purchase of Over-The-Counter (OTC) products requested during pharmacy pickup

5. Delivery Verification

Upon delivery, the Customer (or an authorized recipient) must provide the driver with the 6-digit verification code that was conveyed to the Customer at the time of the initial delivery request. The medication will not be released until the correct verification code is confirmed.

6. Authorization and Consent

By signing below, the Customer:

- Authorizes the Provider and its drivers to pick up prescription medications from the listed pharmacy on the Customer's behalf;
- Confirms that the information provided is accurate and complete;
- Agrees to the fees, cancellation, and rescheduling policies described above;
- Agrees to provide the 6-digit verification code upon delivery to release the medication.